Ocs 2016 address book not updating
#4) Make sure that Office 2007 and Office Communicator are up-to-date (i.e. Specifically make sure the hotfix described in KB 936864 is installed.
#1) Has Outlook been successfully configured on the client and connected to Exchange at least once?The resolution is to run (in C:\WINDOWS\system32\fixmapi.exe).This resolution has worked on 32-bit XP machines with SP2 and Sp3.#3) Check if the Microsoft Exchange Administrator tool(s) are installed the client machine.The Exchange Admin tools install a another version of MAPI (for use by the admin tool), and this can cause issues for Office Communicator 2007 integration.Lync 2013 and OS same bitness (both either x86 or x64) After adding these keys you must exit and re-enter the Lync client.
You can check for the address book files in %userprofile%\App Data\Local\Microsoft\Office\15.0\Lync\[email protected]
Ensure that the following options are set in the Microsoft Office Communicator client options: #9) Check that the Exchange 2007 Web Services are Configured and Functioning Correctly.
If all of the above fails it is probably time to do some troubleshooting.
The integration works fine if Outlook is not running, but Outlook must have been successfully configured (and run once) however.
#2) Make sure that the default Outlook profile, or the Outlook profile that was last used (if set to prompt), contains an SMTP Email Address that matches the users’ primary SIP address.
The majority of the information also applies to Communicator.